High-quality plumbing and furniture for your bathroom
Return and Exchange Policy:
Return of Goods:
Customers have the right to return goods within 30 days from the date of receiving the order.
The product must be in its original packaging and condition, without signs of wear or damage.
The refund will be processed to the same payment method used for the purchase.
The refund amount may be reduced by the cost of shipping if it was included in the original order.
Exchange of Goods:
Customers can exchange the product for a different size, color, or model within 30 days from the date of receiving the order.
The product must be in its original packaging and condition, without signs of wear or damage.
Exchange of goods is subject to product availability in stock.
If the new product has a higher price, the customer will need to pay the difference.
Return and Exchange Process:
To initiate a return or exchange, the customer must contact our customer service department and provide order information and reason for return.
The customer will be provided with instructions for returning or exchanging the product, including the return address.
Upon receiving the returned product and verifying its compliance with the return conditions, a refund will be issued or a new product will be sent for exchange.
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